FAQs & HELP

We offer personalized courses designed to cater to individual learning needs. Our courses cover a wide range of subjects and are delivered through live or recorded classes, conducted via Zoom.

To enroll in a course, simply fill out the form provided on our website with your name, mobile number, email address, and message. Once you submit the form, our team will contact you to discuss your requirements and guide you through the enrollment process.

The cost of our courses varies depending on the duration and complexity of the course. Our prices range from ₹500 to ₹9999. We offer flexible payment options to suit your budget.

We accept payments through UPI (Unified Payments Interface). Once you have selected a course and finalized the enrollment, our team will provide you with the UPI details for making the payment.

We offer both live and recorded classes to accommodate the diverse learning preferences of our students. You can choose the mode of delivery that best suits your schedule and learning style.

We strive to provide high-quality education and ensure customer satisfaction. However, if you are not satisfied with the course for any reason, please contact our support team, and we will review your request for a refund in accordance with our Refund Policy.

Once you have successfully enrolled in a course and made the payment, you will receive access details via email. For live classes, you will be provided with a Zoom link to join the session at the scheduled time. For recorded classes, you can access the content through our online learning platform.

Yes, we periodically offer discounts and promotions on our courses. Be sure to subscribe to our newsletter and follow us on social media to stay updated on our latest offers.

If you have any questions or need assistance, you can reach out to our customer support team via email at support@skillza.in or by phone at +91 9355797531. Our support hours are 9AM to 6PM.

If you encounter any technical issues while accessing the classes, please first ensure that you have a stable internet connection. If the problem persists, contact our technical support team at support@skillza.in or +91 9355797531.

To update your contact information, such as your email address or phone number, please send an email to support@skillza.in with the details of the changes you would like to make. Our team will update your records accordingly.

We take the privacy and security of your personal information seriously. Your data is protected using industry-standard encryption protocols, and we adhere to strict privacy policies to ensure that your information is kept confidential and secure.

We welcome your feedback and suggestions for improving our services. Please feel free to email us atsupport@skillza.in with your comments or suggestions. Your input helps us enhance the quality of our offerings and better serve our students.